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Sam A. Antar is a compulsive gambler in recovery.

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If you have experienced any disconnections or game errors with BETMGM contact us below. If you have experienced BETMGM overly engaging...

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PATRON DISPUTES

LINKS FOR EACH STATE

There are six states that have legalized online CASINO gaming. More than thirty states have legalized online SPORTS betting. Links are provided below to file a patron dispute. The site is continuously being updated.

DELAWARE

https://dge.delaware.gov/about/index.shtml?dc=contactUs

MICHIGAN

https://patroncomplaint.mgcb-apps-prod.state.mi.us/LandingPage

https://igamingcomplaint.mgcb.state.mi.us/index.html (must file a written complaint with the online casino before submitting this form)

NEVADA

https://gaming.nv.gov/modules/showdocument.aspx?documentid=14400

https://gaming.nv.gov/modules/showdocument.aspx?documentid=17489

https://gaming.nv.gov/index.aspx?page=346

NEW JERSEY

https://www.nj.gov/oag/ge/docs/InternetGaming/IgamingDisputeForm.pdf

PENNSYLVANIA

https://gamingcontrolboard.pa.gov/?p=106 (must file a written complaint with the online casino before submitting this form)

WEST VIRGINIA

https://wvlottery.com/customer-service/customer-resources/sports-igaming-complaint-form/ (must file a written complaint with the online casino before submitting this form)

https://casetext.com/regulation/west-virginia-administrative-code/agency-179-lottery-commission/title-179-legislative-rule-west-virginia-lottery/series-179-04-limited-gaming-facility-rules/part-11-dispute-procedures/section-179-4-181-patron-dispute-process

FOR ALL OTHER STATES REFER TO THIS RESOURCE:

https://www.osga.com/online_gaming_articles.php?U.S.-Gambling-State-by-state-dispute-resolution-contacts-29375

ONLINE SPORTS BETTING

ARIZONA

https://gaming.az.gov/tribal-gaming/patron-disputes

ARKANSAS

https://www.dfa.arkansas.gov/racing-commission

COLORADO

https://sbg.colorado.gov/complaint-by-gaming-patron

CONNECTICUT

https://portal.ct.gov/gaming/Knowledge-Base/Articles/Customer-Complaints?language=en_US

ILLINOIS

https://www.igb.illinois.gov/ContactUs.aspx

INDIANA

https://in.accessgov.com/igc/Forms/Page/igc/contact/1


IOWA

https://irgc.iowa.gov/

(Use Contact Us Form)

KANSAS

https://www.krgc.ks.gov/index.php/contact-us

KENTUCKY

https://khrc.ky.gov/KHRC_Complaint_Details.aspx?Id=1

LOUISIANA

https://lgcb.dps.louisiana.gov/contact.html

MAINE

https://www.maine.gov/dps/gcu/about/contact

MARYLAND

https://www.mdgaming.com/marylands-casinos/compliance/casino-complaint-form/

MASSACHUSETTS

https://massgaming.com/wp-content/uploads/Patron-Dispute-Form.pdf

MISSISSIPPI

https://www.msgamingcommission.com/images/uploads/Patron_Complaint_Form_Instructions.pdf

MISSOURI

https://www.mgc.dps.mo.gov/Casino_Gaming/rb_complaints.html

MONTANA

https://dojmt.gov/gaming/contact/

NEW HAMPSHIRE

https://www.nh.gov/groa/contactus/index.htm

NEW MEXICO

https://www.gcb.nm.gov/contact-us/patron-complaints-and-disputes/

NEW YORK

https://www.gaming.ny.gov/gaming/index.php?ID=1

OHIO

https://casinocontrol.ohio.gov/for-the-public/01-fc/01-file-a-complaint

OREGON

https://www.oregonlottery.org/about/contact-us/

(more info at https://www.osga.com/online_gaming_articles.php?U.S.-Gambling-State-by-state-dispute-resolution-contacts-29375)

RHODE ISLAND

(more info at https://www.osga.com/online_gaming_articles.php?U.S.-Gambling-State-by-state-dispute-resolution-contacts-29375)

SOUTH DAKOTA

(more info at https://www.osga.com/online_gaming_articles.php?U.S.-Gambling-State-by-state-dispute-resolution-contacts-29375)

TENNESSEE

(more info at https://www.osga.com/online_gaming_articles.php?U.S.-Gambling-State-by-state-dispute-resolution-contacts-29375)

VIRGINIA

https://www.valottery.com/aboutus/casinosandsportsbetting/sportsbetting/fileacomplaint

WASHINGTON STATE

No online sports betting

(more info at https://www.osga.com/online_gaming_articles.php?U.S.-Gambling-State-by-state-dispute-resolution-contacts-29375)

WASHINGTON D.C.

https://dclottery.com/contact-us

Online wagering at football stadium only

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READ THE COURT FILINGS

Sam A. Antar v BetMGM

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Sam A. Antar's Amended Complaint

Filed on May 1, 2023

BetMGM's Motion

Filed on June 9, 2023

Sam A. Antar's Opposition to Motion

Filed on June 30, 2023

Toy slot machine being held by man

Listen to the Gambling Industry Experts - USBETS.COM
Gamble On - Episode 212

USBets.com Managing Editor Eric Raskin and Senior Analyst John Brennan analyze a self-described compulsive gambler suing BetMGM over alleged online casino improprieties

  • "Even if they did ten percent of what he says, they probably deserve to lose their license..."

  • "What's alleged, it goes against every principle of running a responsible and regulated gambling operation"

  • BetMGM decision-makers: "This guy has a gambling problem.  He'll keep losing money to us nonstop so let's keep squeezing it out of him by any means necessary"

  • "The allegation alone has to serve as a wake-up call to regulators because if this sort of thing is happening, it can bring down the whole industry"

  • "Even if some of it is clearly true, it's a big problem"

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SOCIAL MEDIA HAPPENINGS

Stay Informed and Up-to-Date

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NEWS & MEDIA BUZZ

‘Crazy Eddie’ Nephew’s Case Against BetMGM Faces Key Court Location Question

MGM says it did nothing wrong as 'fraudster' gambled online

Online Betting Co. Says 'Problem Gambler' Must Arbitrate Suit

Conman Suing BetMGM, Borgata Casino Says Companies Preyed On Gambling Addiction

New Rules Protecting NJ Gamblers From Spending Too Much

Wall Street Journal
Gambler Claims Online Casino BetMGM Glitches Robbed His Winnings, Fueled Addiction

Gambling Industry News
Lawsuit Alleges BetMGM and Entain Offered Free Bets to Problem Gambler Over Technical Glitches

Fortune Magazine
Compulsive gambler’s lawsuit claims major Atlantic City casino cut off his online hot streaks, then paid him to keep quiet

Yahoo! News
Suit: MGM paid problem gambler to not report online glitches

NBCNewYork.com
Atlantic City's Borgata Casino Paid Problem Gambler To Not Report Online Glitches: Lawsuit

Toronto Star

Insider alleges Ontario gambling VIP programs aim to stop high-spenders from quitting — even when they want to


Insider says two gambling companies operating in Ontario actively tried to dissuade high-spending players — referred to as ‘degenerates’ — from self-excluding. Industry and gambling regulator counter that Ontario rules are world-class and protect players.

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